Disclaimer

Content on this website is provided for general information only. It is not intended as professional advice and should not be relied upon as a substitute for consultations with qualified professionals who can determine your individual needs.

The website is controlled by Cerebral Palsy Alliance, the Head Office of which is located in Allambie Heights, NSW, Australia.

Reproduction and use of content

Unless indicated otherwise, all information contained on this website including text, images, graphics, audio and video clips is copyrighted by, and proprietary to, Cerebral Palsy Alliance.

Links to other websites

Cerebral Palsy Alliance provides links on the website to other websites that are not under its control. It is not responsible for the contents of any linked website, or any link contained in a linked website, or any changes or updates to such websites.

These links are provided for reference only and are not intended as an endorsement by Cerebral Palsy Alliance, or of the organisation or individual operating the website.

Links to the Cerebral Palsy Alliance website

Cerebral Palsy Alliance permits and encourages text links to content on its website www.cerebralpalsy.org.au, provided:

• any text only link must clearly be identified ‘Cerebral Palsy Alliance’
• links should be checked regularly to ensure there are no broken links. Alternately, links should ‘point’ to the URL www.cerebralpalsy.org.au
• the appearance, position and other aspects of either the link or the host website may not be such as to damage or dilute the good reputation of Cerebral Palsy Alliance
• the appearance, position and other aspects of the link or the host website should not suggest that Cerebral Palsy Alliance promotes or endorses any third party causes, products, services or websites
• the linking should not use Cerebral Palsy Alliance content for commercial or fundraising purposes
• Cerebral Palsy Alliance reserves the right to revoke its consent to link at any time
• Cerebral Palsy Alliance is not responsible for the information or materials contained on the host website.

Changes to these Terms of Use

These Terms of use may be amended from time to time and the amended version will be posted on this website. They were last updated on 28 November 2023.

Governing law

These Terms of Use are governed by and are to be interpreted in accordance with the laws of New South Wales, Australia.

Our commitment to you

Cerebral Palsy Alliance respects and upholds your rights to privacy protection under the Privacy Act 1988 (Cth) including how we collect, use and disclose and hold your personal information. The information we request from you prior to and during your training program is used in training program administration and academic record keeping.

We aim to apply best practice to ensure privacy is protected and respected.

Disclosure of personal information

Cerebral Palsy Alliance will not release an individual’s information to any other person or organisation without express written permission from the individual, or the disclosure that is required under law.

Right to access of own information

If an individual wishes to gain access to their own personal or academic information held by Cerebral Palsy Alliance they may submit a written request to the Training Alliance Team through the contact details on the website.

Course Payments and Confirmation

1. To ensure a place in a non accredited online course, fees must be paid in full upon enrolment in the course unless alternative payment terms have previously been agreed between the parties.
2. On successful completion of the online course a digital certificate will be available to download.

Cancellations

Cancellation by Training Alliance

Access to online courses is for a period of 12 months from the date of purchase.

If access to a Training Alliance online course is removed by Training Alliance, participants and external organisations are offered the opportunity to transfer to another equivalent online course.

Cancellation notification is given by Training Alliance to participants and external organisations;

• in writing if there is a written agreement for the training
• online via the course site if there is no written agreement for the training

Cancellation by organisations and groups (non-accredited training)

If an organisation cancels a managed licence booking in a Training Alliance online course, the organisation is offered;

• to transfer to another equivalent online course at no extra cost
• a full refund at no extra cost if no training has been accessed; or
• A pro-rata refund dependant on the amount of training that has been accessed based on the applicable per user rate .

Service level agreements may contain additional fee information.

Application for Refund

Requests for full or partial refunds must be made in writing and submitted to Training Alliance email: training@cerebralpalsy.org.au

Fee Complaints/Disputes

Any complaints or disputes regarding refunds are to be referred to Training Alliance email: training@cerebralpalsy.org.au for handling in accordance with our complaints policy; a copy is available on request.

Contact us

If you have any questions about these Terms of use, please contact us.