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Transporting Clients

Prioritise client safety during transport and understand driver responsibilities.

4.4 (2,263 ratings) 5,193 learners

What you'll learn

  • Understand driver responsibilities for client safety.
  • Prioritise safety during client transport.
  • Ensure safety when assisting clients in vehicles.
  • Manage risks and use safe handling techniques.
  • Use wheelchair tie-downs and seatbelts correctly.
  • Know manual override on hoist in van.
  • Respond appropriately in case of accidents.

Why choose this course?

This course is essential for staff and individuals responsible for assisting clients and driving company or accessible vehicles. It provides crucial training to ensure safety while transporting individuals with disabilities, minimising risks to workers and clients. By equipping support workers with skills to secure individuals and wheelchairs, it emphasises the duty of care towards passengers, colleagues, and themselves.

What does the course cover?

There are two elements to this program, covering a comprehensive range of content that equips learners with the necessary knowledge and skills to excel as drivers. By completing this program, learners will gain a clear understanding of their responsibilities as drivers, enabling them to confidently navigate various transportation scenarios while prioritising client safety. After completing these elements learners will be able to:

  • Explain their responsibilities as a driver.
  • Demonstrate understanding of client safety during transport.
  • Describe safety consideration when assisting a client in and out of a vehicle.
  • Demonstrate risk management and safe manual handling techniques.
  • Show how to correctly use wheelchair tie-downs and seatbelts.
  • Explain location and use of manual override on hoist in van.
  • Describe what to do in case of an accident.

This course is essential for:

This course is essential for staff and individuals responsible for assisting clients and driving accessible vehicles:

  • Aged Care and Disability support workers
  • Volunteers
  • Family and friends caring for loved ones


60 minutes

Refresher schedule

Every 24 months

100% online course
Interactive activities
Voice over
Video and/or animation
Certificate of completion
Aligned to NDIS Practice Standards
Access available for 12 months from purchase

Training 25 or more people?
We have flexible learning options, on our LMS or yours. Contact us to discuss hosting options, cost effective licences and additional discounts for your organisation.

Price: $49.50 Inc. GST
Buy 2 or more seats for $47.85 each inc. GST
Buy 11 or more seats for $46.20 each inc. GST

Are you buying this course for someone else? Click here for Multiple purchase options.